Giving Feedback That Delivers Results & Navigating Difficult Conversations
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Archive : Giving Feedback That Delivers Results & Navigating Difficult Conversations
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Competency/Category:
Communication | Leadership & Navigation | Relationship Management
Faculty:
Jill Schiefelbein
Course Level:
All Levels
Duration:
1 Hour
License:
Access for 30 day(s) after program date.
Being a leader often requires having difficult conversations and negotiating the boundaries of relationships and organizational needs. Navigating conversations where one person wants another to change behavior can be quite tricky. How do you do this in the most effective way, without making it personal, and in a way that simultaneously gets buy-in and results in direct action? In this session, we’ll uncover a handful of strategies to drive results with your communication.
Basic Course Information
Learning Objectives
How to keep feedback discussions from getting heated or personal
Major Subjects
leadership
communication
performance
Important CE Recertification Credit Information (0.47 MB) Available after Purchase
Giving Feedback Slides (1.9 MB) 12 Pages Available after Purchase
Jill Schiefelbein, The Dynamic Communicator(R), thrives at the intersection of communication, education, and technology. From analyzing classified documents obtained from military raids of terrorist camps to assess jihad messaging strategies, to teaching business communication for 11 years at the largest university in the country, to starting and managing an online education office serving 60,000+ students, to her own award-winning entrepreneurial ventures, Jill successfully creates and executes communication strategies help people and companies solve problems, retain and develop consumers, and enhance the bottom line.
Jill is co-author of the textbook Business and Professional Communication in the Global Workplace, has a widely viewed presence on YouTube, and is an official video partner and contributing writer for Entrepreneur(R). Her next book, Dynamic Communication: Strategies to Grow, Manage, and Lead Your Business, will hit bookstores in May 2017. Learn more at http://thedynamiccommunicator.com and follow Jill on Twitter @dyanmicjill.
Basic Course Information
Advanced Preparation None
Course Developer Jill Schiefelbein
Designed For Anyone responsible for providing feedback in the workplace
Prerequisites None
What is Everything Else?
Everything Else is a product category on Amazon that is meant to be a catch-all for items that don’t fit into any other categories. Over time, as the Amazon catalog has grown and more specific product categories have been added, Everything Else has become less useful and more of a junkyard for cast off and forgotten listings.
Until recently, however.
Why are items listed in Everything Else when they shouldn’t be?
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Amazon doesn’t like this. It just makes the catalog more of a mess than it already is and ends up creating a worse customer experience.
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